Contractor Achieves Good Employee Retention by Avoiding Micromanaging

A Michigan electric company strays from its origins to find significant success in plumbing and sewer work

Contractor Achieves Good Employee Retention by Avoiding Micromanaging

Marcus Piwonski, co-owner of Hoover Electric, Plumbing, Heating & Cooling, with some of the company’s 74 employees at the Hoover shop in Troy, Michigan.

When Gary Hoover established Hoover Electric back in 1980, the company only did new-construction electrical work.

But in the ensuing decades, the company — now owned by Hoover’s sons-in-law, Marcus Piwonski and Matt Hedges — has completely reinvented itself, as evidenced by...

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